Who owns Eaden Yarns and where are you based?

Eaden yarns is small company based on the south coast of England, in Hove and is owned by Kristina Stacey.

What does Eaden Yarns specialize in?

Eaden Yarns specializes in hand painted and hand dyed spinning fibre and fine yarns. We love natural fibres, animal as well as plant based ones, Merino, Alpaca, Bluefaced Leicester, Silk being some of our favourites.

What dyes do you use?

We use professional Acid and Procion MX dyes.

What is the difference between hand painted and hand dyed yarn and fibre?

The difference is in the technique. When hand painting, we treat our base yarn and fibre as our canvas and apply the dye to it as if we were painting and heat set if afterwards. This is the technique we use the most. Some of our semi solid yarns are hand dyed, which means the dye bath is prepared first and the yarn added to it and heat set on the stove.

How do I care for my hand dyed or hand painted yarn and fibre?

Many of the fibres and yarns we use are superwash treated and can be machine washed on wool cycle with a gentle detergent. We would still recommend hand washing your lovingly hand spun and hand knit items. So much effort goes into knitting, crocheting and hand spinning, they deserve this special treatment.  We take extra care to make sure the dye is set and dye baths are exhausted. A very small amount of dye bleeding can occur during the first wash, therefore we always recommend washing your hand spun or hand knit items on their own for the first time.

Do you do custom orders?

Custom orders available upon request. Please contact us if you are interested in custom dyed yarn or fibre.

Do you do wholesale orders?

No, sorry we don't.

How often is your shop updated with new stock?

We update our shop every Friday.

When will my order be shipped?

All stock items are shipped within two business days. Custom orders will be given a specific shipping time frame.

What are the shipping costs?

UK orders are shipped via Royal Mail First Class at a flat rate of £3.50. All other orders are shipped via Airmail at a flat rate of £4.75. Please note, there is no tracking information available with these shipping methods.

What are your Return and Refund Policies?

We would love for all our customers to be happy with their orders. If for any reason you would like to return your purchased item, please do so within 28 days of purchase. All yarn and fibre has to be in its original, re sellable condition. Please contact us before returning any items.

Please feel free to contact us if you have any further questions.